How can I reach OneTake if I need help?

If you ever need assistance while using OneTake, our team is here to support you. We want to make sure you always feel guided, informed, and confident as you work on your videos.

You can reach us through:

• The in-app chat support

Available directly inside OneTake, where you can send us your questions and we’ll respond during our working hours.

• Email support

If you prefer email, you can contact us anytime and we’ll get back to you as soon as our team is available.

Our goal is to provide clear, reliable help whenever you need it. Whether you’re dealing with a technical issue, need clarification about a feature, or simply have a quick question, we’re always happy to assist during our support hours.

We understand that creating content can sometimes feel overwhelming, especially when you’re learning new tools. That’s why our team is committed to offering helpful, friendly guidance so you can focus on editing, creating, and showcasing your work. If you ever need us, just reach out — we’re here to help.

Updated on: 05/12/2025