> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.onetake.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Support and Access for Archived OneTake AppSumo Plans

OneTake continues to support customers who purchased OneTake through AppSumo under legacy plans. These plans are considered **archived**, but they remain active for eligible users.
### Access for Existing Customers
If you purchased OneTake through AppSumo, you **retain access** to your account and plan. Your AppSumo license remains valid, and you can continue using OneTake according to the limits and permissions defined by your original plan. 

|| There is no expiration applied to archived AppSumo plans for existing customers.
### Features and Limits
All features, limits, and permissions remain exactly as they were **originally licensed** at the time of purchase. This includes:
* Monthly editing minutes
* Translation allowances (if included in your plan)
* Hosted or embeddable video limits
* White-label or custom domain access (if included)
Your plan is not automatically upgraded or downgraded unless explicitly stated.
### Availability for New Customers
Archived AppSumo plans are **not available for new purchases**.
These plans were offered exclusively through AppSumo during earlier campaigns and are no longer sold. New customers must choose from OneTake’s current subscription plans.
### Support for Archived Plans
Support remains available for users on archived AppSumo plans.
You can contact OneTake support for:
* Account access issues
* Feature clarification related to your licensed plan
* Technical issues affecting your usage
Support is provided within normal support availability and applies equally to archived AppSumo plans and current plans.
### Source of Original Plan Details
Original plan features and limits were defined during the AppSumo offer. For reference, details were published on the AppSumo listing:
[https://appsumo.com/products/onetake-ai/](https://appsumo.com/products/onetake-ai/?utm_source=chatgpt.com)