Question 1

How to create Shorts in OneTakeAI?

Accepted Answer

OneTake allows you to turn any long video into short, engaging clips that are ready for YouTube Shorts, TikTok, Instagram Reels, and Facebook Reels. You can generate Shorts automatically or guide the A.I. with your own instructions. This article walks you through each step of the process.

| Shorts can be generated for any video that is longer than 30 seconds. If your video is shorter than 30 seconds, the Shorts tool will not be available.

Step 1. Open your project

Open any video project you want to use. Once the project loads, you’ll see the main controls at the top of the editor. Look for the “Shorts” button in the top menu bar.

Step 2. Open the Shorts panel

Click Shorts. A side panel will open on the right side of your screen showing the Shorts workspace. If this is your first time, the panel will be empty. You will see a button labeled: “Suggest Shorts from this video” Click it to begin.

Step 3. Choose how OneTake should generate your Shorts

When you click “Suggest Shorts from this video,” a window appears with two options:

Option 1. Just Suggest The Best Shorts

OneTake automatically analyzes yo

Question 2

What payment methods do you accept?

Accepted Answer

You can subscribe to OneTake using a variety of secure payment methods. Payments are processed through Hotmart, our trusted global payment partner. Hotmart supports several payment options depending on your country.

Accepted payment methods

Credit and debit cards

Hotmart supports all major cards, including:

Visa
MasterCard
American Express
And other regionally supported cards

PayPal

In many regions, you can also complete your purchase using PayPal.

Local and regional payment options

Depending on your location, Hotmart may offer additional local payment methods during checkout. These options vary by country and may include:

Local e-wallets
Regional debit systems
Bank transfer options supported by Hotmart All available methods for your region will appear directly on the checkout page.

|| Important Note - Paddle is used for new plans, while Hotmart is used for archived plans.

Do you accept wire transfers?

Hotmart supports manual payment options such as wire transfers or SEPA transfers in certain countries If this option is available for you, it will appear during checkout.

If your card was declined

If a card is rejected, you can try:

Using another card
Selecting PayPal on the checkout page
Checking if one of the local payment methods is available
Updating your card information through your subscription management link These options usually resolve most payment issues.

Additional information

We also use Hotmart to powe

Question 3

How do I change the design theme of an existing project?

Accepted Answer

If you're looking to give your existing project a new look, OneTake 's A.I. editing software makes it easy to do so at any stage. Whether you're editing or publishing the project, you can quickly and easily change the design theme to keep things fresh and engaging for your viewers.

To begin, go to the Settings screen of your project by clicking the Settings button at the top.

Where to locate the Settings button

You'll see two tabs.

First tab

The first tab allows you to change:

the Project's name, which is only visible to you and helps you find your way in the Project list once you'll have many videos
the Project's title, which will appear inside the video and be visible to your viewers
the Author's name, which will be shown in the video. (this field is optional)
the Project's description, which appears on the video player and on the Module page if you use the "direct link" feature,
the Project's language (this feature is coming soon)
whether or not Users can download the video notes (this feature is coming soon)

All the options in the first Settings tab

Second tab

On the second tab, you can change:

the background color for your Player
the background color that goes behind the text area of a Scene,
the text

Question 4

Can I upload a PowerPoint file to OneTake?

Accepted Answer

At this time, OneTake does not support uploading PowerPoint files (.ppt or .pptx). The platform is designed to work with video and audio formats only, and PowerPoint files cannot be imported or converted directly inside OneTake. When you start a new project, the upload options available are:

My Device (video/audio files)
Camera
Audio
Screencast
Google Drive
Google Photos
Link
YouTube
Dropbox
Zoom

None of these import methods accept PowerPoint files, and the interface does not display any option for uploading or converting presentation formats.

What you can do instead

If you want to use a PowerPoint presentation in your video, here are the supported alternatives:

1. Export your PowerPoint as a video

PowerPoint allows you to export a slideshow as an MP4 video file. Once exported, you can upload the MP4 file to OneTake using the My Device option.

2. Record your screen while presenting

You can present your slides and record your screen using:

Screencast (built into OneTake)
Any external screen recorder, then upload the resulting video This creates a standard video file that OneTake can process.

3. Export individual slides as images

PowerPoint slides can be exported as PNG or JPG images. You can then include these images in your video usi

Question 5

Can I try OneTake before subscribing?

Accepted Answer

Yes. New users can start with the Free Plan, which gives you access to the core A.I. editing features at no cost. This allows you to try the platform, create videos, and get a feel for how the system works before deciding whether a paid plan is right for you.

The Free Plan is not time-limited. You can use it as long as you need while you learn the workflow, test output quality, and understand how the A.I. fits into your content process. This gives you a genuine hands-on experience without worrying about an expiring trial period.

For users who need higher limits, watermark-free exports, white-label hosting, or advanced tools like viral shorts generation and translation, paid plans are available. These upgraded plans are designed for creators and teams who are producing content regularly or require more control and flexibility. They also help support ongoing development, feature improvements, and infrastructure that keeps the platform stable and reliable.

If you want to compare all plan options, including usage limits and available features, you can check the full breakdown on the Pricing page. This is the best place to see current limits, inclusions, and billing details in one view.

You can sign up and start using the Free Plan here: https://try.onetake.ai

The goal is to give everyone an easy way to explore the platform first, then upgrade only if and when it makes sense for your workflow.

Question 6

How to set CNAME for white branding / Deleting Onetake Logo ?

Accepted Answer

| Reminder : exporting your project in MP4 (tab 3) will delete Onetake branding on the video

First step : go to the branding page

Second step : set your Cname and your domaine you want to create

Step three : after saving, onetake will show you credentials to put on your domain manager to coordonate

Step four : go to your Domain manager and add Cname , you can check the FAQ of your domain manager.

Hostinger : https://support.hostinger.com/en/articles/4738777-how-to-manage-cname-records WIX : Adding or Updating CNAME Records in Your Wix Account | Help Center | Wix.com Infomaniak : https://www.infomaniak.com/fr/support/faq/2033/gerer-les-enregistrements-cname-dname Godaddy : https://fr.godaddy.com/fr/help/ajouter-un-enregistrement-cname-19236 Dreamhost : [https://help.dreamhost.com/hc/en-us/articles/360035516812-Adding-custom-DNS-records#CNAME_record](https://help.dreamhost.com/hc/en-us/arti

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